redeeming your gift card

What you will need:

  • The REDEMPTION CODE found on the gift card.
  • An account, signed waiver and the Zen Planner App. (See instructions below)
  • If you are under the age of 18, you must have a parent/legal guardian sign the Release of Liability Waiver.
    • Gift cards are not automatically eligible for ages 6-12 classes. Authorization to attend these classes must be given prior to purchasing Single Class Drop Ins or memberships. Contact us for details.
  • Additional form of payment. If you are purchasing something with a greater value than your gift card, you will need to pay the remaining balance due by credit card or bank account.

NEW MEMBERS - Start here

  1. Sign up for an account.
    1. Best way to do this is by reserving your Free Trial Class. Select Free trial from the drop down to show eligible classes.
    2. Sign Release of Liability Waiver
    3. A temporary password will be emailed to you. Be sure to follow the link to finish setting up your account login. This email expires in a short amount of time.
  2. Now go to DOWNLOAD APP

DOWLOAD APP

Download and Login to the Zen Planner app  Apple devices  |  Android devices

How to REDEEM gift card.

For example, lets say you received an $85 gift card to Cirque Asylum. Below we will show how to redeem the gift card. You may choose to purchase something other than Single Class Drop In shown in the example.

  1. Open and Login to the Zen Planner App
  2. Click Menu (3 vertical dots by the Z in the upper left corner).
  3. Select Purchase
  4. Select Single Class Drop In (or whatever you plan purchase).
  5. Click Next in the upper right corner.
              

Now add the Gift Card balance to your account and apply to your purchase.

  1. Click Redeem Gift Card
  2. Enter Code and click Redeem.
  3. The Gift Card amount now shows in your account balance. Click Apply to use all or part of the balance on this current purchase.
  4. Confirm by clicking Yes, apply.
  5. Now your Single Class Pass has been added to your account and you may reserve an eligible class. Hit the Menu (3 Vertical Dots near Z) to find the Calendar.
  6. ENJOY!!
                

How to use REMAINING amount of gift card (account balance)

If you have a remaining balance on your account you may put it towards another purchase of a class pass or put it towards membership of your choice. 

  1.  Lets use the remaining balance towards a 10 Class Pass for $130.
    1. Click Menu (same as above)
    2. Click Purchase (same as above)
    3. Select 10 Class Pass
    4. Click Apply to use the balance of $70 on this current purchase.
    5. Confirm by clicking Yes, apply.
    6. Since the 10 class pas costs more than the amount you have on your account, you may pay the remaining amount due of $60 with a card or bank account.
    7. Now your Ten Class Pass has been added to your account and you may reserve an eligible class. Hit the Menu (3 Vertical Dots near Z) to find the Calendar.
    8. ENJOY!
               

Terms and Conditions

  • Gift cards are only eligible to by a single individual or a qualifying family. Contact us, if you need to connect family members to your account.
  • Our Gift Certificates must be redeemed on the Zen Planner app or by a Staff member. A Gift Certificate cannot be used to purchase a further Gift Certificate.
  • Not exchangeable for cash.
  • Refunds are only given to the original purchaser.
  • We are not responsible if a Gift Certificate is lost, stolen, destroyed or used without permission and no replacement will be provided in these circumstances.